Learn More and Sign Up for a 3 Month FREE Trial of Customer Loyalty Accelerator:SHOPIFY – CLOVER Small merchants reliant on customer traffic to keep their businesses open are facing an unprecedented challenge in the form of the coronavirus. In times like this, your best customers are the ones who know you well, and you know them. In […]
If you find these articles informative, be sure to Follow similar news posts on customer loyalty topics on our LinkedIn page, here. Encore Incentive’s Customer Loyalty Accelerator program features cash incentives which offer the permission-based transparency, simplicity, and immediacy that today’s customers are seeking in today's rewards programs. Visit our How it Works web page to learn more.
The common conception is that Amazon rules retail due to its superior technology. But the facts show otherwise, Amazon reigns supreme because it has put customer relationships first and foremost at its cultural core. Jeff Bezos famously said that “aligning the company’s interests with its customers’ ensured our success.” How has this philosophy contributed to […]
As reported by Tae Kim, Barons.com Shopify ’s ambitions keep getting bigger, and the company is making some big moves to match. In June, Shopify (ticker: SHOP) took another step toward becoming a viable alternative to Amazon.com (AMZN) by unveiling the Shopify Fulfillment Network, which gives merchants cheaper shipping, warehousing, and picking/packaging services. Earlier this month, Shopify announced an […]
Adapted from MyTotalRetail.com In an effort to help brands and retailers stay on top of consumer mind-sets surrounding the evolving online shopping experience, Dotcom Distribution, a premier provider of B-to-C and B-to-B fulfillment and distribution services, conducts an annual e-commerce consumer survey. The 2019 study explores where brand decisions and consumer behaviors intersect, and how that […]
With data and analytics, it’s easier than ever for retailers to identify and target their high-value shoppers and build highly personalized recommendations. But, personalization also helps retailers in another, perhaps deeper way, by connecting them with their customer base on an emotional level. Done properly, a retailer can lock in faithful customers for the long-term. In short, the future is personalization with a purpose. The […]
This long-standing axiom is a generally accepted truth – 80% of your business comes from 20% of your customers. But what if you could move that needle to 25-75%, or even 30-70%? The results would be earth-shattering for you in terms of profits and ROI. And it turns out, the answer to this puzzle […]