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Walmart Explains Why Digital Relationships Are So Important to Retail in 2022

Walmart’s membership offering Walmart+ continues to be an important piece to the retailer’s steady increases. “Walmart is always going to be a business where you need to look across and see how the omnichannel business is playing out,” he said, but the membership program is important. “It helps us grow our e-commerce business. It helps us deepen the relationship […]

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Four Predictions for Retail in 2022

In times like these, when change is rapid and constant, correctly anticipating the future can be a huge strategic advantage when it comes to retail customer experience. We’ve seen the growing complexity of customer journeys — to the point where more than half of customers engage with three to five channels during each journey. So, […]

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10 Key E-commerce Trends for 2022

Discover 10 trends that can help you deliver an outstanding online experience in 2022. As ecommerce sales in the US are set to surpass $1 trillion in 2022, businesses are moving rapidly to prioritize the customer experience to gain a competitive edge. In this article, we discuss 10 key ecommerce trends for 2022. 1. Omnichannel Customer Experience Today’s […]

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Seven Ways Gift Cards Can Benefit Your Business in 2022

When it comes to gift cards, there’s something for everyone to love. Whether it’s seamless convenience, purchasing flexibility, choice potential or dependable gift-recipient approval, gift cards are a go-to for consumers. Businesses like yours have even more reason to love gift cards. Merchants use gift cards to raise awareness, grow their sales and improve cash flow. Adding […]

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Retailers Face an Unprecedented Set of Challenges in 2022. Here’s What You Can Do.

Labor shortages, rising costs, supply chain issues, digital disruptions and continued Covid variants are just a few of the hurdles confronting merchants in the new year.  Retailers will also have new opportunities in 2022: consumers shopping from anywhere and anytime on their computers or mobile devices, stores transforming into showrooms or fulfillment social hubs, products being shipped for […]