Most retail establishments, from restaurants to gift stores, are faced with the unprecedented challenge of how to maintain vital customer relationships during this period of shutdowns, stay-at-home orders and social distancing. For a small business, this can be a daunting hurdle. But there are definitely some things you can do to survive in the short term – and thrive in the […]
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Learn More about Customer Loyalty Accelerator and Sign Up for a 3 Month FREE Trial:SHOPIFY – CLOVER Over 50% of customers say they won’t return to normal retail shopping behavior until the spread of Covid-19 begins to decrease. And long-term, most industry analysts agree Covid-19 will change retail industry trends and consumer behavior long after the immediate […]
(CNN) Social distancing may help mitigate the coronavirus crisis, but it also threatens to devastate small businesses. The drop in foot traffic and a reluctance to go out will leave shops and restaurants empty. In Seattle, already hard hit by the outbreak, a recent survey found that 60% of small businesses there are considering wage cuts and staffing […]
Learn More and Sign Up for a 3 Month FREE Trial of Customer Loyalty Accelerator:SHOPIFY – CLOVER Small merchants reliant on customer traffic to keep their businesses open are facing an unprecedented challenge in the form of the coronavirus. In times like this, your best customers are the ones who know you well, and you know them. In […]
If your sales are starting to plateau or decline, you’ve got to come up with a new strategy to get a cash injection into the business. Are you utilizing a customer loyalty program? If you have a loyalty program in place, that’s great. You’ve at least identified it’s necessary. But now, it’s time to make […]
Reward programs and other customer loyalty benefits have become the norm. Businesses which fail to offer them do so at their own risk. Small businesses, even more than larger competitors, need to nurture their current customers while attracting new ones. Since customers are the lifeblood of a business, new ways have to be uncovered to […]