Adapted from MyTotalRetail.com In an effort to help brands and retailers stay on top of consumer mind-sets surrounding the evolving online shopping experience, Dotcom Distribution, a premier provider of B-to-C and B-to-B fulfillment and distribution services, conducts an annual e-commerce consumer survey. The 2019 study explores where brand decisions and consumer behaviors intersect, and how that […]
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Adapted from MyTotalRetail.com The trend toward cashless consumer payments has retailers preparing for an evolution at the point of sale (POS). With just 24 percent of Americans carrying cash on a regular basis, merchants will need to accommodate more convenient payment options to keep pace with evolving consumer preferences. A TSYS survey found that debit and credit cards are […]
With data and analytics, it’s easier than ever for retailers to identify and target their high-value shoppers and build highly personalized recommendations. But, personalization also helps retailers in another, perhaps deeper way, by connecting them with their customer base on an emotional level. Done properly, a retailer can lock in faithful customers for the long-term. In short, the future is personalization with a purpose. The […]
For a limited time, Customer Loyalty Accelerator (CLA) is offering First Data Business Consultants a $50 donation, in your name, to your favorite charity for each merchant they refer to CLA to sign-up for a minimum of one month of paid subscription to the Customer Loyalty Accelerator Clover station loyalty rewards app. The terms for […]
This long-standing axiom is a generally accepted truth – 80% of your business comes from 20% of your customers. But what if you could move that needle to 25-75%, or even 30-70%? The results would be earth-shattering for you in terms of profits and ROI. And it turns out, the answer to this puzzle […]
Adapted from Clover Blog Reward programs and other customer loyalty benefits have become the norm. Businesses which fail to offer them do so at their own risk. In today’s customer-centric digital-driven economy, businesses need to find creative ways to attract, retain, and delight customers. Among other things, businesses are using personalization, highly targeted marketing, and […]